Dispatch & Delivery

What about the shipping charges?
– Products are showed the prices with ex-works payment, any other costs and handling fees paid & charged to the customer. Cash On Delivery (C.O.D.) shipments are not permitted. Other terms and conditions may apply for freight collect, export orders, hazardous materials, special handling or shipments outside the contiguous China. Any extra charges incurred for additional services, such as customer’s carrier or special handling by the carrier, must be paid by the customer. Title and risk of loss pass to the customer upon tender of shipment to the carrier. If product is damaged in transit, customer must file claim with the carrier.

How do I change my shipping address?
– The order should be shipped to as per the address filled in by customer, please notice us your new different address before delivery your order.

How do I know when the order is delivered?
– Each delivery will have a tracking number(By Express) after dispatch, the tracking code will be left in your order page as soon as receiving from the Express. Please enter your account page and check the delivery processing.

How soon will I receive my items after my order placed?
– The order should be processing after receiving your order, as the industrial materials not like daily commodities.
All of the quality of products sold from us needed to be checked and reconfirmed before delivery, it needed to make sure that you will receive the qualified goods. Common orders needs 3-7 wording days to prepare after receiving your payment, then we will send to our forwarder agent, who deals with the transportation.
For some items which may be longer as testing, please contact us if have a doubt about the delivery.